Qualification

Professional Credentials

1. Diploma in Modern Applied Psychology from The Academy of Modern Applied Psychology United Kingdom (UK)

2. Certified NLP Practitioner & NLP Life Coach (Accredited) from Transformation Academy United States of America (USA)

3. Certificate Course in Communication & Interpersonal Skills at Work from University of Leeds United Kingdom (UK)

4. Certificate Course in Digital Marketing from Globsyn Business School Kolkata

5. Certificate Course in Performance Management and Competency Mapping from Globsyn Business School Kolkata

6. Completed a Certified course on ‘Manage eLearning through Google Classroom’ from EduRight Foundation, Texas, USA on June 2020

Publications

1.‘A Study on Customers Utilization of Mobile Phone Services with special reference to Kanyakumari District’, International Journal of Advanced Research (IJAR), 5(6), pp.1104-1108, ISSN: 2320-5407.

2. ‘A statistical study on customers loyalty of mobile phone services, International Journal of Research in Commerce & Management (IJRCM), 7(9), pp.20-22, ISSN 2231-5756.

3. ‘Personal Attributes and Customer Loyalty of Mobile Phone Services – A Study In Kanyakumari District’ Studies in Indian Place Names (UGC Care Journal) pp.1876-1881, ISSN: 2394-3114, Vol-40-Issue-18-February -2020.

4. ‘Influence of Personal Factors in Utility of Mobile Phone Service – A Study’ Purakala (UGC Care Journal) pp.84- 88, ISSN: 0971-2143 Vol-31-Issue-07- April -2020.

5. ‘Determinants Of Customer Loyalty In Telecommunication Industry– A Literature Review’ Purakala (UGC Care Journal) pp.187- 193, ISSN: 0971-2143 Vol-31-Issue-10- April -2020.

6. ‘Antecedents of Customer Loyalty of Mobile Service Providers in Tamilnadu-Kanyakumari District’ published in ISBN International Conference.

7. Published paper on ICSMMSBD 2019 Special Issue on ‘Sustainability in Business Development’ Titled Determinants of Customer Loyalty in the Mobile Telecommunications Industry with Special reference to Kanyakumari District

8. published a paper entitled “Perspective of Retailing in Kanyakumari District – A Post Covid 19 Analysis ” in an International Multidisciplinary Conference with ISBN 978-93-5445-710-4,Edition 1 at VSIT Mumbai on 20th Feb 2021.

9.Presented a paper entitled “Mobile Phone Service Providers in Kanyakumari District” in a National Seminar on New Dimensions of Management In The Globalized Era – 2016.

10. Presented a paper entitled “ Trends and Growth of Mobile Phone Services in Tamilnadu” in a National Seminar on Management Practices In The Era of Globalization – UGC Sponsored 2016.

11. Presented a paper entitled “ Customer Loyalty On Mobile Phone Service Providers ” in a National Seminar on Managerial Excellence in 21st Century 2015.

12. Presented a paper entitled “ Impact of Financial Crisis on Health Care Industry” in the International Conference (ICIGFC 2009).

13. Presented a paper entitled “ Executing Business Intelligence with Data Mining in Banking and Financial Sectors ” in the International Conference on Advanced Statistical Data Analysis for Business Intelligence held on Nov 2009.

Conferences/Workshop

1. Participated in the Five Day Faculty Development Program (FDP) Organized by ICT Academy on the topic “Leadership Skills” – 20th October 2020 to 24th October 2020.

2. Participated in the Five Day Faculty Development Program (FDP) Organized by AICTE Training And Learning (ATAL) Academy on the topic “Operations Management” - 31st August 2020 to 4th September 2020.

3. Participated in the Five Day Faculty Development Program (FDP) Organized by IIT & AICTE Training And Learning (ATAL) Academy on the topic “Personal Effectiveness” – 2nd November to 6th November 2020.

4. Participated in the Ministry of HRD Initiative webinar on “IPR and IP Management for Innovation and Start-ups” presented by Mr.O.Prasad Rao, Deputy Controller of Patents and Design, IP India, Govt.of India on May 2020.

5. Participated in the Five Day Faculty Development Program (FDP) Organized by University of Mumbai and Microsoft on the topic “Evolution from Offline to Online Teaching” - 30th May 2020 to 3rd June 2020.

6. Participated in the Faculty Learning Program on ‘ Changes in the Higher Education Sector and Strategies for Management Education in India’. Organized by Business Standard on May 2020.

7. Participated in the Faculty Development Program (FDP) Organized by Noorul Islam University on the topic “Statistics for Researchers” on 17th July 2020.

8. Participated in the National Virtual Symposium on “Society, Economy and Development During the Covid-19 Pandemic: Lessons of Emerging Economies” Organized by Bharathiar University, Central University of Tamilnadu and Gandhigram Rural University held on 10th October 2020.

9. Participated in National Conference on “ Organizational Strategies for Current Economic Scenario 2009.

10. Participated in the UGC Sponsored National Level Seminar on Globalization in the Present Scenario 2009.